Reporting that adapts to your business and gives you full operational visibility.

We provide real-time dashboards, custom reports and fulfilment insights tailored to your metrics, channels and operational priorities.

Protecting decision-making and operational clarity

Fixing the most common reporting and visibility challenges

When reporting is limited, slow or inaccurate, brands lose the visibility required to make confident operational decisions.

Limited or generic reporting tools

Basic dashboards make it difficult to access actionable performance insights.

Custom dashboards tailored to your needs

We build reporting views based on the specific metrics that drive your performance.

Delayed or inaccurate data

Slow or unreliable data updates cause decisions to be based on outdated information.

Real-time data syncing

Dashboards update instantly with live order, stock and courier information.

No reporting alignment with business targets

KPI tracking becomes inconsistent when reporting does not reflect real SLAs and priorities.

KPI-driven reporting aligned with your SLAs

We track essential KPIs including dispatch speed, pick accuracy, delivery success and cost metrics.

Lack of exportable or custom data views

Rigid templates prevent brands from analysing the data that matters most.

Exportable reports and automated scheduling

Reports can be exported in multiple formats or delivered automatically on a schedule.

Trusted by brands that rely on accurate fulfilment intelligence

Why Businesses Choose Cloud9 for Flexible Reporting

We deliver clear reporting, real-time insights and tailored dashboards to support confident, data-driven decisions.

Operational Excellence and Workflow Design

Strong reporting requires structured data flow across fulfilment, inventory and courier touchpoints. We design reporting workflows that ensure every operational event feeds reliable, consistent information into your dashboards for accurate, meaningful insight.

Accuracy, Compliance and Quality Control

We validate data integrity across systems, ensuring correct mappings and reducing errors. This protects decision-making by preventing issues caused by outdated or unreliable reporting data.

Scalability, Capacity and Reliability

As brands scale through new channels or peak demand, reporting needs evolve. Our reporting infrastructure remains accurate and reliable during busy periods, ensuring you always have clear and timely performance visibility.

Technology, Integrations and Automation

We integrate across more than 400 ecommerce, WMS and courier systems to automate reporting, ensuring real-time syncing and reduced manual admin. Your data stays aligned across your entire fulfilment ecosystem.

Customer Experience and Brand Support

Transparent reporting enables faster problem-solving, clearer communication and improved customer experience. When teams have visibility, delivery issues are resolved quickly and customers receive a higher standard of service.

Commercial Efficiency and Sustainable Growth

Accurate reporting reduces costs, prevents fulfilment errors, improves SLA performance and supports strategic planning for long-term profitability and sustainable growth.

Next steps

Unlock clear, real-time fulfilment insights

Tell us what metrics matter most and we will build a flexible reporting workflow tailored to your brand.