CUSTOMER REVIEWS

Real Feedback from Happy eCommerce Clients

We work closely with brands of all sizes and take pride in delivering reliable fulfilment and exceptional customer support. Here are real experiences from businesses that trust Cloud9 Fulfilment to handle their orders with care, accuracy and consistent performance.

"They have gone above and beyond to help"

5 stars from our happy customers used in the testimonials
Jay Birmingham Styling
Lynette

"We are just starting out on the road to selling online. We are not yet a client of Cloud9 Fulfilment, but they have gone above and beyond to help us and answer our queries. Michael has been brilliant. I thought customer service has disappeared, but it is so refreshing to come across a company that takes the time to help, even before you have signed up! Do not hesitate to make contact with this company if you are looking for a fulfilment partner."

"A first class fulfilment service"

5 stars from our happy customers used in the testimonials
Easology
Sateesh Ramourtar

"Cloud9 provide a first class fulfilment service - ensuring your products are delivered to the consumer in a timely, efficient and high quality manner. The team are also a pleasure to work with. Can thoroughly recommend. Thanks from the Easology team."

"Cloud9 are an essential part of our business"

5 stars from our happy customers used in the testimonials
Spacemilk
Holly Wils

"They are so friendly and helpful, and really stepped up for us when a similar company let us down. The service we receive from them is really personal, and it's always a pleasure to chat to one of the team when we get in touch. I can't recommend them enough, we are really happy that we found them."

"Great prices and great service!"

5 stars from our happy customers used in the testimonials
R1SE Studios
Chris Downham

"I have used Cloud9 to import and warehouse yoga equipment imported from China. I found their prices great and felt that the team took responsibility for ensuring my items were picked up and delivered successfully. Great prices + great service = great review"

"A professional, quality service!"

5 stars from our happy customers used in the testimonials
Upp Wellbeing
Paul Walsh

"The Cloud9 team are incredibly customer focussed and great communicators. They tailored the service to my exact requirements and have also given me advice on how to make things run even better so that I can concentrate on marketing. Highly recommend this fulfilment service (and not put all your eggs in one basket #ahem #Amazon)."

"They’ve delivered on all aspects!"

5 stars from our happy customers used in the testimonials
Kleyo
Aaron Vale

“Cloud9 have been a pleasure to work with. This was our first time working with a fulfilment centre and they’ve delivered on all aspects - right from their prices, to communication with ourselves, and of course the end experience for the customer. We’d definitely recommend all businesses, both small and large, to consider using Cloud9!”

"Super helpful team. Would recommend using them whatever your needs."

5 stars from our happy customers used in the testimonials
CT24
Etienne Marais

"Super helpful team. Especially when it gets busy they are always on hand to support. Majority of deliveries go out without any issues and things don't always go to plan they are there to help. Would recommend using them whatever your shipping needs. They are flexible and their prices are very reasonable."

"Cloud9 have got it spot on!!"

5 stars from our happy customers used in the testimonials
E-Flaves
Joe Suckley

"Cloud9 have got it spot on!! An excellent service team and a great in-house operating system ensuring a brilliant service to operate your business from. With Cloud9 dealing with the delivery/courier side of things as well stock operations this has allowed myself to focus more time on business growth, marketing and sales. Would highly recommend if you are looking for a fulfilment centre that can provide a high level service, very reasonable pricing and day to day help with operating your business."

Customer Satisfaction

Already a client?

If we've helped streamline your operations, reduce fulfilment headaches, or simply made your life easier please take a moment to share your experience. Your feedback helps us grow, improves our service, and supports other eCommerce businesses looking for a trusted fulfilment partner.